Thinking of swapping five-star favours? The DMCCA could land dealers in hot water

Fake or “mate’s rates” reviews are a banned practice under the Digital Markets, Competition and Consumers Act 2024.

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Stellantis stop/drive fallout: Speculative claims and what dealers should do next

After the Stellantis stop/drive notice, some consumers are trying their luck, even years after purchase. DVSA advice remains to pass and advise, so take legal advice before engaging with threats of court action.

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£6,000 ‘Lost Commission’ Demand? The contract wording that cut it to £750

A supplier chased our member for more than £6,000 after an energy contract fell through. Unclear breach wording on “loss of commission” meant the only enforceable sum was the fixed £750.

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Experts vs. “Garage Reports”: The evidence edge that could win your case

Garage reports can help, but only CPR Part 35 expert evidence tends to swing a dispute. Before costs spiral, here’s how and when to use experts to protect your position with consumers, businesses, and finance companies.

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“Running Well”: Two words that cost a consumer £3,300

The judge found our member’s repairs were sound and ruled the email undercut the later allegations, dismissing the claim and awarding expenses.

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The photo you didn’t take could cost you thousands

Proving a vehicle’s condition at handover is the difference between recovering costs and footing the bill.

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They Broke It, You Don’t Pay: Intervening Acts that defend dealer claims

When damage stems from what a customer did after purchase, you may not be on the hook.

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Tripartite Finance Agreements: Why dealers don’t have to accept a Hobson’s Choice

Finance houses are pushing ‘tripartite’ agreements that look like a Hobson’s choice for dealers.

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To strike or not to strike

Courts are reluctant to strike out a claim or defence, even where there are procedural breaches. Here’s when CPR 3.4(2) genuinely applies, why summary judgment under Part 24 may be a better route, and what judges look for before taking the drastic step.

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Is the legislative framework outdated or misunderstood?

A claimant mixed pre-2015 laws with a post-2015 car purchase and the result was, frankly, embarrassing.

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Intellectual Property ‘Solicitor’ Scam Email

Scammers are impersonating real solicitors to rush businesses into ‘securing’ their name and logo for a fee. Here’s how the email looks, why it works, and what to do instead.

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Modified Cars: The hidden traps that can make a ‘road-legal’ sale illegal

Modified exhausts, remaps and emissions tweaks can quietly turn a vehicle from road-ready to road-illegal. Here’s what traders need to flag…

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