Another successful Defence found our client leaving the Court room a winner.
A VW was purchased, the Consumer Rights Act 2015 was the applicable legislation. The purchase price was under £2,000 and the vehicle was over 14 years old!
The Claimant produced a report by a garage stating the vehicle was suffering from oil consumption and advised a replacement engine.
Of course, a vehicle of this age will have a degree of oil consumption and of course an engine replacement would always be beneficial on a 14 year old vehicle, however a vehicle consuming oil, was this actually a fault? And did this render the vehicle of unsatisfactory quality. We believed not!
The Judge agreed.
It goes to show, the consumers expectations of a 14 year old vehicle can still surprise you…
Impression works with businesses across the automotive aftermarket supply chain such as parts suppliers, warehouse distributors, motor factors and independent garages. Covering all aspects of automotive aftermarket marketing, including social media, event management, customer newsletters and PR, Impression is able to quickly establish itself within a client’s business and work towards their objectives.
